Does the price of your ticket matter?

The cheaper, the better, right?

When it comes to the same service no one wants to pay more.

But what about all the situations when there are some problems? What if your flight gets delayed or cancelled? Does the price of your ticket matters then? Does it affect your chances of getting flight compensation in the EU?

Does the price matter when you’re applying for flight compensation?

Money and boarding pass on the table

Does the price of your ticket matter?

The short answer is - no, it doesn’t matter.

Here we’re talking about the EU flight compensation:

Even though it’s a EU regulation, it applies also to tourists from other countries and continents, and in some cases also to flights with non-EU airlines. The rules are the same both for regular and charter airlines, for full service and low cost airlines.

It doesn't matter if it's Norwegian or Lufthansa.

The price of your ticket doesn’t matter.

You can get a full compensation even if your ticket cost only €1.99.

According to the regulation, all paying customers should be treated equally, and all of them should have the same rights to be compensated for the inconvenience and the loss of time caused by flight delays and cancellations.

100 euro in hands

How much can you claim?

Depending on the distance of your flight and occasionally some other factors, it's gonna be a sum between €250 and €600.

Yes, even if your ticket cost only 1 euro.

Here’s how you can calculate the amount of compensation:

  • €250 - if the distance of your flight is up to 1500 kilometres;
  • €400 - if the distance of your flight is between 1500 - 3500 kilometres;
  • €600 - if the distance of your flight is more than 3500 kilometres.

It is not related to the price you paid for your ticket.

Here’s all that matters:

  • You must be flying within, to or from the EU. Or, if you are flying from a country outside the EU, your flight must be with a EU airline.
  • It must be the airline's fault — technical problems, not enough crew, broken coffee maker etc.
  • Your flight must be delayed for more than 3 hours or cancelled less than 14 days before planned departure.

The rules are the same if you’re denied boarding because of overbooking.

It doesn't matter if you're a European or not.

White airplane at the airport

How can you get flight compensation?

The most important thing is to file a claim (to ask for it).

Because, unfourtunately, but if you do nothing, you’ll get nothing.

You can do it all on your own, or you can let us to do in on your behalf.

If we can’t get your compensation, it will cost you nothing. No win, no fees.

Check your compensation online!

By Europe and EU we mean all EU Member States, the United Kingdom (UK), Guadeloupe, French Guiana, Martinique, Reunion, Mayotte, Saint Martin, the Azores, Madeira, the Canary Islands, Iceland, Norway, and Switzerland.

Had an issue with a flight recently? You might be eligible for up to 600€ compensation Check your compensation