About Refundor

The core of Refundor team is made of passionate travellers. Flight delays, flight cancellations, missed connections, ... we have experienced all of that first-hand. We know the frustrating feeling when your flight is cancelled last-minute or have been delayed for hours, and you are about to miss a connecting flight. Stress, a ruined vacation and additional expenses...

Considering that the vast majority of people are not protected against these cases -- everyone experiences delays and cancellations sooner or later - we came up with the idea to build a company consulting clients about travelling and adventures starting with a focus on air passenger rights.

The founders of our company have more than 20 years experience in legal, IT and customer care industries. Combining our experience and expertise we created Refundor. Our goal is to help you become a more informed traveller.

We started small - helping our friends and family to claim compensations for delayed or cancelled flights, and have since grown into a well-known and respected company, helping travellers from all around the world.

We work with airlines from around the world.

Serving travellers from around the world since 2018.

Questions? Suggestions? Reach us at hello@refundor.com.

Do you have a question about your case with us? For the best result and fastest replies, please communicate with an agent working on your flight compensation case. Simply reply to the latest email you've received from us. Alternatively, you can reach us at support@refundor.com (don't forget to mention a case number).