Why seek legal representation to claim EU flight compensation?

Claiming EU flight compensation may be confusing.

It can take a lot of time. Especially if you are doing it for the first time.

This is where Refundor comes into play. Same like all best flight delay compensation companies we help our customers to get their compensation easy and fast. And we can help you to get your European flight compensation, too. It doesn’t matter if you are a European or not, or if you were flying with a non-European airline or European airline.

Save your time and nerves, let us be your legal representatives.

There are several reasons why it’s a much better choice.

Check your compensation online.

Signing a document

Why seek legal representation? What all best flight compensation companies have in common?

What should you do in order to get your compensation?

Where to find information and whom to contact?

Find a legal representative, and you’ll not have to worry about a thing. But that’s not all. There are several more reasons, why it’s a much better idea to do so. Same like with everything there are both pros and cons, we’ll talk also about the latter.

1. It’s hassle free

Just fill in a form and mostly that’s it.

Submit your information once and wait for the money.

2. You don't need to contact your airline

No need to look for contact information.

No need to do a negotation of any sort.

And no need to prove anything to anyone.

If you submit a compensation claim with us then our legal specialists do all the job. We check your flight. We do all the communication with the airline, all to get you your flight compensation, not coupons.


3. You don’t have to deal with improper refusal

It can take a couple of weeks before the airline replies.

Sometimes it takes months.

And if the airline refuses to pay the compensation, you have to find out what is the reason. If you do nothing, you’ll get nothing. But our experience shows that often airlines aren’t telling the full truth. They like to use a term "extraordinary circumstances” as a general excuse not to pay you.

That’s why it’s important to dig deeper, to ask for a proof.

To find the real reason why your flight was delayed or cancelled.

It’s important to know the rules and to be persistent.

For example, technical problems mostly are considered airline’s fault.

Claiming flight compensation on your own can be stressful.

4. You get money, not vouchers or discount codes

Flight compensation has to be paid in cash or by bank transfer.

That’s the rules in the EU. It applies both to Europeans and foreigners.

Even if your flight is cancelled due to extraordinary circumstances, even then you can ask for money. You don’t have to accept coupons if you don’t want to.

But, of course, it’s not the same in real life.

In many cases airline representatives will try to persuade you to accept vouchers which can be used to buy another flight with the same airline. What you should know is that mostly there must be a choice between money and coupons. But if a person doesn’t know the laws, they are easy to persuade.

Work with us to avoid unfair practice.

5. Zero risk - no win, no fees

It’s not the same with all legal companies.

But if you work with us, and some other of the best flight claim companies, you don’t risk with your money. If you don’t get compensation from the airline, you pay nothing for the service. No win, no fees.

Check your compensation online.

A laptop computer on a table

Claiming compensation on your own vs. claiming compensation with us

As you know by now, there are two ways to get compensation.

You can do it all on your own, or you can go for the hassle-free option - ask someone more experienced (e.g. Refundor) to do it on your behalf, to be your legal representative.

What are the pros and cons of doing it on your own?

Let’s find out what is the best option for you.

Claiming compensation on your own


  • No need to pay any fees;
  • Gaining experience in dealing with such cases.


  • It takes more time;
  • Dealing with improper refusal / doing investigation;
  • Leading the negotiation with the airline;
  • Struggling to get money (getting coupons instead).

To sum it up - if you have time, you are good at negotiations, then it might be worth doing it on your own. You'll not have to pay any fee. Or if you want to have such an experience. Otherwise it's much easier to just fill in a single form, and not think about it anymore.

Handing over a paper and a pen

Can you get EU flight compensation?

There are 3 most popular scenarious.

You can get compensation if your flight is late, cancelled or you’ve been denied boarding because of overbooking. To learn more about these situations check out our guides to:

Is it worth it? It is.

Because you can get up to 600 euro per passenger.

Check your compensation online.

By Europe and EU we mean all EU Member States, the United Kingdom (UK), Guadeloupe, French Guiana, Martinique, Reunion, Mayotte, Saint Martin, the Azores, Madeira, the Canary Islands, Iceland, Norway, and Switzerland.