Loganair: Compensation for delayed flight, cancellation, denied boarding
How to claim Loganair compensation online?
Loganair is an airline based in the United Kingdom that offers scheduled and charter services across the UK, Ireland and Europe. Flying Loganair? Was your flight disrupted or cancelled unexpectedly? You may be eligible for compensation — but it all depends on the circumstances. Find out what your rights are and if you can receive any reimbursement in this situation.
How to claim Loganair flight delay compensation?
How to claim Loganair flight cancellation compensation?
Check your compensation online!
Or continue reading to learn more about your rights.
Here are 5 main topics that we will focus on:
1. How to claim Loganair flight delay compensation?
2. How to claim Loganair flight cancellation compensation?
3. How to claim Loganair denied boarding compensation?
4. What to do if your flight is delayed?
5. What to do if your flight is cancelled?
UK / EU air passenger rights
Air passenger rights are almost identical in the EU, EEA and UK.
That's why we may refer to them simply as European air passenger rights, and use terms like European flight compensation and European flight compensation regulation. We may also use a word "Europe" to refer to this whole region, where the flight compensation regulations EC 261/2004 and UK261 are in effect.
- With European airlines these rules apply to all flights to and from Europe
- With non-European airlines - flights departing from Europe
1. Loganair compensation: How to claim Loganair flight delay compensation?
There are two conditions that should be met.
Conditions:
- It must be fault of Loganair
- Delay must be 3+ hours
If this is what happened with your flight, you may have a right to EU flight delay compensation. If you file a claim for compensation, you may receive up to 600 euro per passenger. There are two options how to claim Loganair compensation for flight delay.
1. You can do it all on your own.
Contact the airline as soon as possible, and request flight compensation. Refer to the European regulation EC 261/2004. Be prepared that it will take time and some effort. Here you can see some of the most popular ways how airlines try to avoid paying compensation - and what they say.
Contact us for legal help with Loganair claims.
2. You can hand the case over to us.
Take the shortcut - work with professionals. What it means is you simply fill in a claim form, and we start a process. In this arrangement, we are your legal representatives. You aren’t all on your own anymore — our lawyers are fighting for your rights.
In this case, everything is handled by professionals.
When working with us, here is all you will have to do:
- Go to this page;
- Fill in the details about yourself and your flight;
- Upload your boarding pass and passport copy;
- Sign the claim online.
That is all from you. We will do the rest.
Learn more about EU flight delay compensation.
- How long does it take?
Mostly things like this take between 2 to 3 months.
That’s from the moment we start the process, and until you get the money. The process can also take longer than that. For example, if the airline isn’t cooperative, and we take the case to court - it adds 2, 3, sometimes 6, months to the whole process.
- How far back can you claim flight delay compensation?
This varies from country to country (from where was the flight).
In this case it is important to look at the laws of the country your flight was from. If you’re working with us, you don’t have to look at any laws at all — it is checked by our team of legal experts. We do the investigation and we check every flight we receive a claim for.
The average number is somewhere between 2 and 3 years. With that we mean, you can get compensation also for flights that are 2-3 years old.
- Does it apply only to citizens of the European Union?
All of this applies to all passengers, no matter the nationality.
Laws in Europe protect all passengers of the same flight equally.
You don't have to be European to have these rights.
- How much can you claim?
The longer the flight, the more you can claim for delay.
Generally, the amounts are between 250 to 600 euro per passenger.
These amounts are the same for all passengers travelling on the same flight. No matter the nationality, airline you are flying with, price of the ticket or travel insurance. In the EU and UK, even infants can receive full flight compensation. All passengers are equally protected.
2. Loganair compensation: How to claim Loganair flight cancellation compensation?
There are two conditions that should be met.
Conditions:
- It must be fault of Loganair
- It must be a last-minute flight cancellation
If a flight is cancelled not more than 14 days before the planned date of departure, then it’s considered a last-minute flight cancellation, and you have a right to EU flight cancellation compensation. There are two options how to claim Loganair compensation for flight cancellation.
1. You can do it all on your own.
This is the cheapest and more time-consuming option.
Message or call customer service of Loganair. Find their up-to-date contacts on their website. Refer to the Regulation EC 261/2004, and request cancellation compensation. Ask them to pay for the inconvenience. Be prepared to wait. 2, 3 months. Sometimes 6 months of back and forth communication.
Contact us for legal help with Loganair claims.
2. You can hand the case over to us.
This is the easiest option you have, and — most popular.
This is when we do all the work for you.
When working with us, here is all you will have to do:
- Go to this page;
- Fill in the details about yourself and your flight;
- Upload your boarding pass and passport copy;
- Sign the claim online.
We will do the rest.
Learn more about EU flight cancellation compensation.
- How long does it take?
2-3 months from the moment of filing a claim — that’s a good result.
At the same time, it’s important to remember that no claims are the same. If it is necessary to take a claim to court, there is a 95% of chance that it will take at least 3 months. So, take that into account, and don’t set your expectations too high (regarding this being a very quick process). You will get your money, but it may take many months. We are just being realistic here.
- How far back can you claim flight cancellation compensation?
In short — there’s no one answer, but it applies to old flights too.
You can get compensation for cancellations that happened 2-3 years ago, sometimes more than that. To give you a specific answer, we would have to know from where was the flight. Because that’s what determines for how long do you have these rights to ask for compensation.
Here is our top tip for you — make the claim as soon as you can.
- Does it apply only to citizens of the European Union?
Absolutely no, it applies to every single passenger.
If there’s a flight that falls under the regulation, all passengers on this particular flight are equally protected by the EU and UK laws. As already mentioned, air passenger rights laws both in the EU and UK are almost identical. When it comes to flight problems, you don't have to be European to have these rights and to receive European flight compensation.
- How much can you claim?
The amounts are regulated by the above mentioned regulations.
Here is how much you can claim for your flight:
- €250 — if the distance of your flight is up to 1500 kilometres;
- €400 — if the distance is between 1500 to 3500 kilometres;
- €600 — if the distance is more than 3500 kilometres.
These amounts are per passenger.
They are the same for all passengers.
3. How to claim Loganair denied boarding compensation?
You may get denied boarding even if you have a valid ticket.
It may happen if the airline has sold too many tickets. Whenever you are denied boarding against your will, you have a right to EU denied boarding compensation.
With Loganair it applies to all their flights to and from Europe.
Because they are a Scottish airline (European airline)
Compensation amounts are fixed — 250, 400 or 600 euro.
In these situations, mostly you can get both:
- new flight to destination or refund
- denied boarding compensation
It applies only to overbooking. If there are problems with your travel documents or visa, or your passport expires soon, you can’t get denied boarding compensation. You also won’t be entitled to denied boarding compensation if you voluntarily give up your seat, and agree to fly later.
Check your compensation online!
Learn more about EU denied boarding compensation.
3.1 Why does overbooking happen?
It's when an airline sells too many tickets and everyone turns up for the same plane. If this is your experience, you may be asked to give up your seat so that someone else can board. You have a choice: accept the next flight offered by the airline or decline it altogether.
If you go for the latter, you can ask for full refund and compensation.
3.2 Voluntary vs involuntary denied boarding
What’s the difference between voluntary and involuntary denied boarding?
There are situations when you aren’t given any choice. If you are denied boarding due to no fault of your own and all of your travel documents are valid, then there is a 99% chance that you qualify for European denied boarding compensation. This is known as 'involuntary denied boarding'.
You may also decide to volunteer and fly later. In certain cases, if you are willing to switch flights and give up your seat, a gate agent may offer you some fantastic benefits such as vouchers, discount codes or even free airline travel credits and hotel rooms. Sounds like a great deal? You have a right to go for it!
The latter is called ‘voluntary denied boarding’ (if you decide to volunteer). In this case, you won’t be entitled to denied boarding compensation from Loganair.
4. What to do if your flight is DELAYED?
Your flight is delayed. What should you do?
Flying can be unpredictable at times, so it's essential to know what measures you should take if your flight experiences a setback. Here are some ways to manage flight delays and get moving again as quickly as possible. With these tips in mind, you'll make the best of an unfortunate situation and reach your destination in no time!
4.1 If you are still at home
Are you still at home or hotel?
If check in is going to be delayed, wait for a while.
If check in isn't delayed, go to the airport as normally.
Do you have another flight you may miss?
There are two most likely scenarios. If it’s an airline-protected connecting flight, you are protected. This is the best of the scenarios — the airline will take care of you. If necessary you will be put on another flight completely for free.
If it’s a separately booked flight, this is your responsibility. Flights like the latter are called self-transfer flights.
4.2 If you are already at the airport
You have already arrived at the airport.
If check in hasn’t started, for now just wait.
Don’t waste any time. If check in is delayed, for now just wait. Because your flight may also get cancelled. Wait until you see that check in has started. Yes, even you have already checked in online and don’t have a bag to check in.
If check in has started, that’s a good sign.
Proceed as you would normally do. Check in and go to the gate.
- 3 hour flight delay
Loganair is a European airline.
And that means you are protected by the EU and UK.
With delays it means that if you have to wait at the airport, you may have a right to care. If you have to wait 3+ hours more than planned, Loganair has to provide you with two free phone calls or e-mails (or internet access) and also a free meal and drink.
This applies to all Loganair flights to and from Europe.
All thanks to Regulation EC 261/2004.
- Long delay (Overnight delay)
If the delay is longer, you may also get a hotel room.
Loganair has to offer you free hotel room and free transfer.
Everyone has the right to this type of care.
4.3 If it is the fault of Loganair
It includes things like technical problems and staff shortage.
You may also be entitled to EU flight delay compensation.
Have you experienced a flight delay?
If you have — file a compensation claim.
4.4 Why do flights get delayed?
Here are some of the top reasons why flights get delayed.
5. What to do if your flight is CANCELLED?
Your flight is cancelled. What should you do?
Will you be offered an alternative flight? Will it it be for free or will you have to pay? Does this inconvenience mean you can ask for compensation from Loganair later?
5.1 If you are still at home
You need to find out what’s happening next.
Contact Loganair, if they haven’t yet contacted you.
Generally speaking, in Europe and with European airlines everything is super simple. An airline offers you a new flight or refund, and choose either. You have a right to request a refund if you don’t want to take an alternative flight offered by Loganair. Simple, right?
If it’s fault of the airline, you may have a right to compensation.
Scroll back to learn more about compensation.
5.2 If you are already at the airport
Don’t go through the airport security.
Your flight is cancelled, it isn’t happening anymore today. There will be a new flight. You must be given a new flight. Loganair must offer you a new flight your destination today, or at latest — on the next day. And you will have to check in for that flight. That’s why — don’t go through the security. First, find out more about what’s happening next.
Ask for a refund, if you don’t want to take any other flights.
- 3 hour flight delay
Loganair is an airline registered in Europe.
And that means you are protected by the EU and UK laws.
If there is a long wait at the airport, due to delay, last-minute flight cancellation or overbooking, you have a right to care. The airline has to offer you two free phone calls or e-mails (or most likely — internet access code, if the WiFi isn’t for free) and also a free meal and drink.
Cancellations due to extraordinary circumstances?
This applies to all Loganair flight cancellations.
All thanks to European flight compensation regulations.
- Long delay (Overnight delay)
In this case, you have a right to free accommodation.
All passengers have the right to receive complimentary hotel accommodation and free transfer services from the airline, yet this may be denied in certain cases. For instance, if the waiting time is only six hours and it would take two or three more hours for everyone to reach a local hotel. Nevertheless, each situation should be evaluated on an individual basis.
5.3 If it is the fault of Loganair
That includes things like technical problems and bad planning.
If that causes a cancellation, it is considered fault of the airline.
And you may also be entitled to EU flight cancellation compensation.
Have you experienced a flight cancellation?
If you have — file a compensation claim.
5.4 Why do flights get cancelled?
Here are some of the top reasons why flights get cancelled.
By Europe and EU we mean all EU Member States, the United Kingdom (UK), Guadeloupe, French Guiana, Martinique, Reunion, Mayotte, Saint Martin, the Azores, Madeira, the Canary Islands, Iceland, Norway, and Switzerland.
Remember, whenever your Loganair flight is delayed, cancelled or you have been denied boarding — you might be entitled to flight compensation. File a claim to get it sorted out right away!