Aegean Airlines: Compensation for delayed flight, cancellation, denied boarding
How to claim Aegean Airlines compensation online?
Aegean Airlines is the largest airline in Greece, offering flights to more than 50 destinations around the world. With its fleet of modern aircraft, Aegean provides comfortable and reliable air travel for both leisure and business travelers alike. Now, let’s talk about air passenger rights laws and how they apply to flights with Aegean Airlines - what if Aegean Airlines cancels a flight? What if there’s a long delay? What are your rights then?
How to claim Aegean Airlines flight delay compensation?
How to claim Aegean Airlines cancellation compensation?
Check your compensation online!
Or continue reading to learn more about your rights.
Here are 5 main topics that we will focus on:
1. How to claim Aegean Airlines flight delay compensation?
2. How to claim Aegean Airlines flight cancellation compensation?
3. How to claim Aegean Airlines denied boarding compensation?
4. What to do if your flight is delayed?
5. What to do if your flight is cancelled?
UK / EU air passenger rights
Air passenger rights are almost identical in the EU, EEA and UK.
That's why we may refer to them simply as European air passenger rights, and use terms like European flight compensation and European flight compensation regulation. We may also use a word "Europe" to refer to this whole region, where the flight compensation regulations EC 261/2004 and UK261 are in effect.
- With European airlines these rules apply to all flights to and from Europe
- With non-European airlines — flights departing from Europe
1. Aegean Airlines compensation: How to claim Aegean Airlines flight delay compensation?
There are two conditions that should be met.
Conditions:
- It must be fault of Aegean Airlines
- Delay must be 3+ hours
If this is what happened with your flight, you may have a right to EU flight delay compensation. If you file a claim for compensation, you may receive up to 600 euro per passenger. There are two options how to claim Aegean Airlines compensation for flight delay.
1. You can do it all on your own.
This is the cheapest option. And also the hardest option.
First, you simply contact Aegean Airlines, and request compensation. Refer to the European Regulation EC 261/2004. Share all the details that the airline is asking for. Be prepared to fight for your rights. Here you can see some of the top excuses that airlines use to avoid paying passengers flight compensation.
Contact us for legal help with Aegean Airlines claims.
2. You can hand the case over to us.
This is the simplest and fastest option.
You give all the information to us (one form). And we do the job on your behalf. In this case, we proceed as your legal representatives.
In this case, everything is handled by professionals.
When working with us, here is all you will have to do:
- Go to this page;
- Fill in the details about yourself and your flight;
- Upload your boarding pass and passport copy;
- Sign the claim online.
That is all from you. We will do the rest.
Learn more about EU flight delay compensation.
- How long does it take?
As our experience shows, usually it’s between 2 to 3 months.
That is, if the airline is cooperative. If it isn’t, we are taking the case to court. Depending on the case, going to court can add anything from 1-2 months to 6+ months to the process. It all depends from the country and how courts work with cases like these. When working with us, you’ll receive our estimate regarding how long it may take in your case.
- How far back can you claim flight delay compensation?
In most European countries it’s safe to say that 2 years is okay.
In a lot of countries also 3 years is perfectly fine.
It is okay to make a claim for flight that’s up to 2-3 years old. If the flight is older, there will be countries where you won’t be able to apply for compensation. When in doubt, just fill in our claim form, and our experts will do the checking — it is for free, you don’t pay anything if the case turns out to be invalid or too old.
- Does it apply only to citizens of the European Union?
Absolutely no, European flight compensation regulations apply to everyone.
European flight compensation regulations protect all air passengers equally. You don't have to be European to have these rights.
- How much can you claim?
The longer the flight, the more you can claim for delay.
Mostly the amounts are between 250 to 600 euro per passenger.
These amounts are the same for all passengers travelling on the same flight. No matter the nationality, airline you are flying with, price of the ticket or travel insurance. In the EU and UK, even infants can receive full flight compensation.
2. Aegean compensation: How to claim Aegean Airlines flight cancellation compensation?
There are two conditions that should be met.
Conditions:
- It must be fault of Aegean Airlines
- It must be a last-minute flight cancellation
If a flight is cancelled not more than 14 days before the planned date of departure, then it’s considered a last-minute cancellation, and you have a right to EU flight cancellation compensation. There are two options how to claim Aegean Airlines compensation for cancellation.
1. You can do it all on your own.
First, you have to make a claim.
Contact customer service of Aegean Airlines, and start the process. Most likely you’ll be doing that by filling in a form on their website or via email. This is the best option as it’s the easiest to document the whole process (can be useful later; if the airline isn’t cooperative).
Next, you wait. Usually up to 1-2 months. And then you do the negotiations with the airline. Contact us for legal help with Aegean Airlines claims.
2. You can hand the case over to us.
Here’s a one-stop solution! One stop and that’s all.
Legally it’s called legal representation. You start the process with us, a flight compensation company, and we do all the negotiations, etc. We also prepare all the necessary paperwork when and if it is necessary. While all you do is fill in a single compensation claim form and that’s all.
When working with us, here is all you will have to do:
- Go to this page;
- Fill in the details about yourself and your flight;
- Upload your boarding pass and passport copy;
- Sign the claim online.
We will do the rest.
Learn more about EU flight cancellation compensation.
- How long does it take?
Claiming EU flight compensation typically takes around 6-8 weeks, although the exact timeline can vary depending on the individual circumstances. As our experience with Aegean Airlines shows, in many cases it’s safe to add another 4 weeks to the process.
So, something like 12 weeks or 3 months is what you can expect.
If the case has to be taken to court, it adds 2-3 months.
- How far back can you claim flight cancellation compensation?
In most of European countries, flight cancellation compensation claims can be claimed up to 3 years after the incident occurred. So, up to 3 years after the cancellation you can still make a claim and get flight cancellation compensation from the airline.
How to make it easier? Don’t wait. Never. Register a flight cancellation as soon as possible. These claims usually are processed faster than ones for old flights.
- Does it apply only to citizens of the European Union?
No, everyone is equally protected.
When it comes to flight delays, cancellations, and overbookings, everyone has the same rights regardless of national origin. The law protects all travelers from overseas as well; therefore no one is exempt from receiving their European flight compensation due to them.
- How much can you claim?
The amounts are regulated by the above mentioned regulations.
Here is how much you can claim for your flight:
- €250 — if the distance of your flight is up to 1500 kilometres;
- €400 — if the distance is between 1500 to 3500 kilometres;
- €600 — if the distance is more than 3500 kilometres.
These amounts are per passenger.
They are the same for all passengers.
3. How to claim Aegean Airlines denied boarding compensation?
You may get denied boarding even if you have a valid ticket.
It may happen if the airline has sold too many tickets. Whenever you are denied boarding against your will, you have a right to EU denied boarding compensation.
With Aegean Airlines it applies to all their flights to and from Europe.
Compensation amounts are fixed — 250, 400 or 600 euro.
In these situations, mostly you can get both:
- new flight to destination or refund
- denied boarding compensation
It applies only to overbooking. If there are problems with your travel documents or visa, or your passport expires soon, you can’t get denied boarding compensation. You also won’t be entitled to denied boarding compensation if you voluntarily give up your seat, and agree to fly later.
Check your compensation online!
Learn more about EU denied boarding compensation.
3.1 Why does overbooking happen?
Overbooking happens because airlines sell too many tickets… yes, they do that.
Airlines are predicting the amount of "no-shows" for a flight and try to fill in those seats with people that have booked at a later date. This helps them maximize profit and reduce wasted money from no-shows. But it can also lead to situations where there are more passengers than available seats, and someone has to be denied boarding.
Airlines typically try to avoid this by offering incentives such as travel vouchers or other rewards for passengers who voluntarily give up their seat before the flight.
3.2 Voluntary vs involuntary denied boarding
What’s the difference between voluntary and involuntary denied boarding?
There are situations when you aren’t given any choice. When you are refused from boarding, this is known as "involuntary denied boarding". Provided your travel documents are in order and the denial isn't due to any fault of yours, it's likely that you can be reimbursed with European denied boarding compensation.
You may also decide to volunteer and fly later. Are you ever approached by a gate agent who offers to give you various rewards in exchange for accommodating alternate travel plans? Discount codes, vouchers, airline credits and even hotel rooms are all possible perks that could be yours — simply if you're willing to switch up your flight.
You can choose whether or not these benefits outweigh the inconvenience of changing flights; either way it's an offer worth considering!
The latter is called ‘voluntary denied boarding’ (if you decide to volunteer). In this case, you won’t be entitled to denied boarding compensation from Aegean Airlines.
4. What to do if your flight is DELAYED?
Your flight is delayed. What should you do?
To ensure that your trip remains as hassle-free and enjoyable as possible in the event of a delay, here are some tips to help you get back on track quickly. With these strategies at your disposal, any disruption caused by unforeseen circumstances is bound to become as minimal and stress-free as humanly possible!
4.1 If you are still at home
Are you still at home or hotel?
If check in is going to be delayed, wait for a while.
If check in isn't delayed, go to the airport as normally.
Do you have another flight you may miss?
There are two most likely scenarios. If it’s an airline-protected connecting flight, you are protected. The airline will take care of you. If necessary you will be put on another flight completely for free. If it’s a separately booked flight, this is your responsibility. Flights like the latter are called self-transfer flights.
4.2 If you are already at the airport
You have already arrived to the airport.
If check in hasn’t started, for now just wait.
Don’t do anything. Just wait. Why? Because your flight may also get cancelled. Long delays sometimes turn into last-minute flight cancellations. For now, just wait until check in starts.
If check in has started, that’s a good sign.
Usually that means that the delay is going to be short.
You can check in and proceed through airport security.
- 3 hour flight delay
Aegean Airlines is a European airline.
And that means you are protected by the EU.
Do you have to wait at the airport? You may have a right to care from the airline. After 3 hours of waiting, Aegean Airlines has to provide you with two free phone calls or e-mails (or internet access) and also a free meal and drink.
This applies to all Aegean Airlines flights to and from Europe.
All thanks to Regulation EC 261/2004.
- Long delay (Overnight delay)
If the delay is longer, you may also get a hotel room.
The airline has to offer you free hotel room and free transfer.
Everyone has the right to this type of care.
4.3 If it is the fault of Aegean Airlines
It includes things like technical problems and staff shortage.
You may also be entitled to EU flight delay compensation.
Have you experienced a flight delay?
If you have — file a compensation claim.
4.4 Why do flights get delayed?
Here are some of the top reasons why flights get delayed.
5. What to do if your flight is CANCELLED?
Your flight is cancelled. What should you do?
Does Aegean Airlines owe you a new flight? Will you need to pay more money or can you get a new flight for free? What exactly has to happen for you to be entitled to cancellation compensation and refund? Because, yes, you can get your money back.
5.1 If you are still at home
You need to find out what’s happening next.
Contact Aegean Airlines, if they haven’t yet contacted you.
If you have an airplane ticket with Aegean Airlines and they don't give you a flight that works for you, you can ask them to give your money back. This is usually as simple as that. That’s how, according to the law, airlines in the EU have to handle situations like this — by giving passengers a choice between a new flight or refund.
If it’s fault of the airline, you may have a right to compensation.
Scroll back to learn more about compensation.
5.2 If you are already at the airport
Don’t go through the airport security.
This is important! Your flight is cancelled. Hence, your ticket is invalid.
Get in touch with the airline representatives. They have to help you, even if the flight was booked through a flight booking website, not directly from the airline. Ask for a flight cancellation refund, if you don’t want to take the new flight they are offering.
- 3 hour flight delay
Aegean Airlines is an airline registered in the EU.
And that means you are protected by the EU.
If you have to wait at the airport or hotel, and it’s due to flight delay, cancellation or denied boarding, you have a right to care from the airline. What does it mean? Your airline has to provide you with two free phone calls or e-mails (or internet access) and also a free meal and drink.
Cancellations due to extraordinary circumstances?
This applies to all Aegean Airlines flight cancellations.
All thanks to European flight compensation regulations.
- Long delay (Overnight delay)
In this case, you have a right to free accommodation.
Airlines are responsible for providing free hotel accommodation and transfer. It’s a right that every passenger is entitled to. Nevertheless, the requirement of each case will be considered before deciding whether or not it should be offered. For example, if the waiting time is only 5-6 hours and taking everyone to a hotel would take 2-3 hours, they may refuse this service.
5.3 If it is the fault of Aegean Airlines
That includes things like technical problems and bad planning.
If that causes a cancellation, it is considered fault of the airline.
And you may also be entitled to EU flight cancellation compensation.
Have you experienced a flight cancellation?
If you have — file a compensation claim.
5.4 Why do flights get cancelled?
Here are some of the top reasons why flights get cancelled.
By Europe and EU we mean all EU Member States, the United Kingdom (UK), Guadeloupe, French Guiana, Martinique, Reunion, Mayotte, Saint Martin, the Azores, Madeira, the Canary Islands, Iceland, Norway, and Switzerland.
Remember, whenever your Aegean Airlines flight is delayed, cancelled or you have been denied boarding — you might be entitled to flight compensation. File a claim to get it sorted out right away!