How individual airlines handle delays, cancellations and compensation claims, and what you can do about it.
Azul Airlines is a Brazilian airline, based in São Paulo. The airline operates scheduled flights to more than a hundred destinations, mainly in Brazil. But Azul Airlines also operates flights to Portugal and the United States. Even though, it’s a Brazilian airline, on some of its flights you are protected by the EU laws (on all flights departing from Europe).
Thai Airways (THAI) International is the flag carrier of Thailand, headquartered in Bangkok, Thailand. Founded in 1961, the airline is a founding member of the Star Alliance, the world's largest global airline alliance. THAI operates scheduled flights to more than 80 destinations in Asia, Oceania, Europe and the Middle East. On its EU/UK flights you are protected by the EU/UK. How to claim Thai Airways compensation online?
Czech Airlines is the flag carrier of the Czech Republic. Headquartered in Prague, the airline is a member of the SkyTeam alliance. It operates scheduled flights mainly in Europe. And on all of these flights with Czech Airlines, you are protected by EU laws. In some situations you can even get compensation from Czech Airlines, ranging from 250 to 600 euros per passenger.
TAP Air Portugal is the flag carrier airline of Portugal, with its headquarters at Lisbon Airport. The airline is a member of Star Alliance. It operates flights to more than 80 destinations in Europe, Africa, North America and South America. You can get to a lot of places with TAP, and on all of these flights you are protected by the EU — in case of problems you can get compensation.
Aer Lingus is the flag carrier of Ireland. The airline's head office and main hub is located in Dublin Airport. Aer Lingus operates scheduled flights to more than 90 destinations in Asia, Europe and North America. Are you flying Aer Lingus? Was your Aer Lingus flight disrupted? What are your rights in such cases? Are you entitled to compensation? In some cases, yes.
Jet2 is a British low-cost airline headquartered at Leeds Bradford Airport. It is the third-largest scheduled airline in the UK. The airline has several bases in the UK and EU and offers scheduled and charter flights to more than 50 destinations in Europe. Are you flying with Jet2? Was your Jet2 flight cancelled, delayed or overbooked? If yes, then this guide is for you.
AirBaltic is the flag carrier of Latvia. With its main hub at Riga International Airport, the airline operates flights to more than 70 destinations in Europe and the Middle East. What does this mean for you as a passenger? What if your airBaltic flight is disrupted? In short, whenever your flight is cancelled or you are arriving later than planned, you might be entitled to compensation.
Croatia Airlines is the flag carrier of Croatia, and a member of Star Alliance. The airline has its headquarters in Zagreb. It operates scheduled flights mainly to European destinations. What are your rights if your Croatia Airlines flight is delayed, cancelled or you have been denied boarding? Could you be entitled to some sort of compensation from Croatia Airlines?
Ethiopian Airlines is Ethiopia's flag carrier airline serving more than 100 international destinations. The airline is wholly owned by the Ethiopian government. Despite that, on its European flights, all passengers are protected by the EU. If a flight is departing from the EU, and there are some problems with it, you may be entitled to compensation from Ethiopian Airlines.
Singapore Airlines is the flag carrier airline of Singapore. It's a 5-star airline, known for the high quality of its airport and onboard service.The airline operates flights also to and from Europe and the UK. And these are the flights, on which you are protected by the EU and UK flight compensation regulations — you can get compensation for delays, cancellations and denied boarding.
Garuda Indonesia is one of the major airlines from Indonesia. It's a 5-star airline offering both domestic and international flights. The airline operates also flights to and from Europe. And when it comes to European flights, on one half of them (flights departing from Europe) you are protected by EU laws — you can get compensation if your gets cancelled or you arrive later than planned.
China Southern Airlines is one of the largest airlines in China. Headquartered in Guangzhou, the airline operates flights to more than 200 destinations in Asia, Europe, Oceania, the Middle East and North America. What if your flight is cancelled, delayed or overbooked? What are your rights in these situations? In what situations can you claim compensation from China Southern Airlines?