Expert advice, legal updates, and comprehensive guides to navigating your passenger rights and flight disruptions.
Natural disasters. Political instability. Or a global pandemic, after all. When these things happen thousands, if not millions, of people are affected. Flights get delayed, re-routed and cancelled. There are a lot of uncertainties. Everyone’s worried. However, one thing is clear. If your European flight is cancelled because of that, the airline should handle this. And there are very specific rules regarding these mishaps.
Your flight is operated by a non-EU, non-UK airline. What laws protect you in case of flight delay, cancellation or overbooking? You might not know that but some flights are still protected under the European regulations (i.e., UK261 and EU261), even if they are operated by an airline registered outside of Europe. This article discusses all the various scenarios - there are 8 possibbilities.
In this article, we'll talk about the laws that protect you when you fly with EU airlines like Lufthansa, KLM, Air France, Ryanair, LOT, Aegean Airlines, and others. These laws are there to make sure that you get treated fairly when things go wrong. The laws we are referring to here are the EU Regulation 261/2004 and the Regulation UK261. Depending on the situation, you might be able to refer to one or both of them.
Which laws protect you when you fly with an airline registered in the UK? This article explains the circumstances under which you can claim compensation when flying with a UK airline like British Airways, easyJet, FlyBe, Jet2.com, or Virgin Atlantic. Depending on the situation, one or both regulations (EU Regulation 261/2004 and Regulation UK261) may apply. Read on to see all the possible scenarios.
Stopover vs layover? Is it the same thing? Or is there a significant difference between layover and stopover? In fact, there are several differences between the two. The main difference, however, is the time spent at the airport. Layover is a 45-minute to a few-hour wait at the airport between two flights. Stopover, on the other hand, is a long layover, a layover that is longer than 24 hours, often a couple of days.
In order to ensure safe and efficient air transport in any country, there usually is some form of regulatory authority that oversees the industry. In the UK, this responsibility falls on the Civil Aviation Authority (CAA). It is CAA’s responsibility to make sure that air passengers have a safe journey every time they fly — but what exactly does it mean in real life? How does CAA protects you and me?
Are you dealing with a cancelled flight in the UK? You might be entitled to compensation, depending on the circumstances! If your flight has been cancelled because of something on the airline's end (like technical issues) and the flight was to or from the UK, you could receive compensation of up to GBP 520 under UK regulations. Read on for more information about the rules surrounding UK flight cancellation compensation.
How to claim UK denied boarding compensation? If you arrive on time for your flight but are still not allowed to board, it's possible that the flight has been overbooked. Overbooking is a common occurrence in air travel industry. In this case, unless you voluntarily agree to give up your seat and fly later, you may be entitled to receive UK or EU denied boarding compensation of up to GBP 520 per passenger.
Was your UK flight delayed? Was it delayed due to airline's fault, such as technical problems? If yes, you could be entitled to receive UK flight delay compensation of up to GBP 520 as per the law. However, you won’t be getting the same amount for every flight. The UK flight compensation amounts differ from flight to flight — the longer the flight, the more you can claim. The amounts are the same for cancellations and denied boarding.
You are having connecting flights at different airports. That means you’ll be changing airports in between the flights. If so, then it is important to be aware of the potential challenges and pitfalls that could arise. Navigating different airports can be tricky, especially if you are unfamiliar with the airport layout and the city’s transport system. How to handle the process of changing airports?
Obtaining compensation for UK flights can prove to be a perplexing and time-consuming task. We, at Refundor, offer a solution to this challenge. Just like all the best flight delay compensation companies, we help provide our clients with an easy and effortless compensation process. Whether you are a European national or not, or whether you flew with a European or non-European airline, we are ready to assist you.
Flight delays and cancellations can be incredibly frustrating. Fortunately, the UK has a regulation in place that enables passengers to claim financial compensation when their flight is delayed or cancelled due to certain conditions. In this article, we will look at the process of claiming flight compensation in the UK and what you can do if your claim is rejected. There are two options how you can claim UK flight compensation.