Expert advice, legal updates, and comprehensive guides to navigating your passenger rights and flight disruptions.
Travel prepared and you’ll enjoy your trip more. We have said it a lot, and here we are saying it again. Because that’s true. If you follow the rules and know your rights, everything gets easier. More often that not, airports have fast-paced environment and are massive. To have the best experience, there are some things you need to know and rules to abide. Here is a list of things you should never do at the airport.
If your flight is delayed or cancelled. If you have been denied boarding due to overbooking. If you have to wait at the airport, in Europe you have the right to care. Mostly that means a free meal and a drink, or if it’s a long delay - free hotel accommodation. Because that’s the rules. And it doesn’t matter if it’s your airline’s fault or not. If you have to wait at the airport, the airline should take care of you.
Whether you are a first-timer or an experienced traveller, it happens with everyone. There are these times when you find yourself stressed out at the airport. Am I at the right airport? Am I too late? These and many other thoughts have crossed your mind at least once. To help you make your journey less stressful we’ve created this list with some of our best airport tips for an easier and stress-free travelling. Save this list!
What to do at the airport? What if you have gone through all the airport procedures, and there is still a lot of time left until your flight? It happens. All of that can be boring and super-tiring. Especially if you don’t know what to do all these long hours at the airport. Come prepared, and you may turn all this waiting into a pleasant experience. How? Read this article and follow our recommendations.
Let's get it straight, you can’t get compensation. It’s something out of anyone's control, hence your airline can’t be held accountable for this. If your flight is cancelled because of coronavirus, you will not get EU flight compensation. The same stands true for many flight delays right now. But what should you do? What if your flight gets cancelled or delayed due to COVID-19 related travel restrictions?
Flight delays and cancellations happen every day. And, unfortunately, we can’t do anything about it. But there is one thing you can do. You can find out in advance if the flight is going to be on time or not. And if it’s not gonna be on time — come prepared for the delay. Here you can learn more about what to do if your flight is delayed. But here we will show you how to check your flight status online. What is the best way?
The Regulation (EC) No 261/2004 has been around for more than 15 years. Yet still many don’t know about their passenger rights in Europe. They don’t know that, if your European flight is delayed or cancelled, often you’re entitled to flight compensation. That applies both to flights to and from Europe. As a result, there are a lot of myths people believe in. Let's talk about the most popular ones!
Technologies are making travel easier and more enjoyable. You don’t have to carry heavy travel guides anymore, you can save them to your phone. Nowadays you can use your phone to book a hotel or to find a way you from the airport to your hotel, to photograph or to relax, while waiting for a flight, to read a book or watch a movie. Well, you can use your phone for almost everything. What other gadgets can help you when travelling?
The number of air passengers in Europe is growing year by year. If we look at the data, it's more that clear that the existing airport capacity fails to match the growth already now. But that means that in the future we can expect even more flight disruptions. More flights are going to be delayed or cancelled. More passengers will have to experience that. Why do flights get cancelled? Can you get compensation in any of these cases?
What to do on a plane? How to kill time on a boring bus ride if you don’t like watching movies and can’t fall asleep? Read! Thanks to internet and technologies you don’t have to pack heavy books anymore. You don’t even have to buy an expensive e-book reader. You can download reading material on your smartphone or tablet. If you have the right apps. Here is a list of 6 best reading apps for travel (our favourites).
Air travel is fast, safe and super-convenient. But there are some rules you must know when travelling by plane. You can’t take everything you want on the plane. There are several carry on luggage restrictions in place around the world. Hence it is very important to know what you are allowed to pack in a carry on, and which items are forbidden in hand luggage. Here we’ll focus on what you cannot take on a plane.
We all make mistakes. Whether it’s your first trip abroad or you are an experienced traveller with many trips under your belt, we all make mistakes. Often these are really stupid ones, which could have been easily avoided with just a slightly better travel planning. But of course there are also travel mistakes, that can get you in serious trouble. Let’s talk about the most common travel mistakes.