The Regulation (EC) No 261/2004 has been around for more than 15 years. Yet still many don’t know about their passenger rights in Europe. They don’t know that, if your European flight is delayed or cancelled, often you’re entitled to EU flight compensation.
\nThat applies both to flights to and from Europe, when it is the airline’s fault. But, yes, many still don't know it. As a result, there are a lot of myths people believe in.
\nToday we want to talk about the most common of them.
\nCheck your compensation online!
\nOr continue reading to learn more about your rights.
\n\nHere are some of the top myths about passenger rights.
\nMyths about flight compensations in the EU many still believe in.
\nNot true.
\nYou can get both — a new flight and a compensation.
\nBecause airlines have to take you to your destination or give you a full refund. Even if the flight is cancelled due to extraordinary circumstances, even then you have the same rights. And if the delay or cancellation is their fault, in many cases they also have to pay compensation.
\nSo, if that’s their fault, you could be receiving both.
\nCheck your compensation online!
\n\nNo.
\nThere is no doubt that a travel insurance is a must when travelling.
\nHowever, when it comes to EU compensations it doesn’t matter whether you have it or not. No one will ask you to show it.
\nYou can file a claim for compensation. And you can get it.
\nEven if you don’t have an insurance.
\nNot true.
\nYour under 2 years old can receive the same compensation like you.
\nThe amounts of the flight compensation are the same as for an adult:
\n€250 - if the distance of a flight is <1500 km;\n€400 - if the distance is 1500 - 3500 km;\n€600 - if the distance is more than 3500 km.
\nThe longer the journey, the more your child can receive.
\nCheck your compensation online!
\nNo, it does not. If you are flying with a non-EU airline, in many situations you can still get compensated. If you are flying from Europe, and the flight is cancelled, delayed, you are denied boarding or downgraded, according to the Regulation 261/2004 you may be entitled to a compensation. That’s if it’s the airline’s fault. It doesn’t matter if it’s Qatar Airways or Norwegian. In some cases the European regulations apply to both of them. Completely wrong! If the situation falls under the Regulation 261/2004, you are entitled to compensation. This compensation has to be paid in cash or by bank transfer. Not in coupons or vouchers. You don't have to accept coupons, if you want cash instead. No! The rules are the same for everyone. And it doesn’t matter if that was a special deal. You can get 250, 400 or 600 euro compensation, even if your ticket cost only €5. What matters is the length of the flight, and what happened to it. Remember, even for the shortest flight you can get a 250 euru compensation, if things go wrong and it’s the airline’s fault. It’s not true. Judging by our own experience and customer reviews online, even the biggest and the best airlines try to avoid paying compensations. You wrote directly to the airline and applied for a compensation. After some time you received a rejection. The reasons behind the rejection may be different. But you mustn’t assume that the airline is telling the truth. Airlines know that most of passengers are not aware of the laws and rules, and it’s likely that they won’t pressure it when rejected. And many airlines take advantage of it. Don’t give up! Look for a second opinion. Or, take a shortcut, and work with us! We ask for no upfront fees. And it will cost you nothing, if we're unable to collect your compensation for some reason. No win, no fees. Happy travels! By Europe and EU we mean all EU Member States, the United Kingdom (UK), Guadeloupe, French Guiana, Martinique, Reunion, Mayotte, Saint Martin, the Azores, Madeira, the Canary Islands, Iceland, Norway, and Switzerland.7. It has to be a European airline
\n8. Vouchers and coupons ARE the compensation
\n9. It doesn’t apply to me, my ticket was super cheap
\n10. The airline is always right
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