15.06.2019

Airline compensation: How to claim flight compensation

Let’s start with the good part. If you’re flying in Europe, from Europe or with a European airline, mostly you are under the EU's protection, all thanks to Europe's Flight Compensation Regulation 261/2004 (EC 261), which was created to protect air passenger rights. What it means is that in case of a flight discruption it’s airlines duty to either take care of you or pay flight compensation. In many cases they are obliged to do both.

And here we are going to talk about how to claim flight compensation.

How to claim these up to €600 in cash that the airline owes you. How to do that yourself and how we can help you with this task.

Because same like everywhere else around the world flight delays, flight cancellations and overbookings happen every day. Even in Europe and with European airlines. They are happening because of all kind of reasons, both foreseeable and unforeseeable. With the number of air passengers in Europe continuing to grow it's predicted only to worsen in the near future.

600 euro - How to claim flight compensation

Airline compensation: Basics

First of all, rules regarding airline compensations differ.

While in Europe and flying with European airlines you are under the EU’s protection, and here everything’s simple - you always know what you are entitled to in that particular situation you have encountered - it’s not the same in other countries around the world.

Flying in or from Europe, or with a European airline, if the flight is delayed for 3+ hours, cancelled less than 14 days before the scheduled time of departure or you’ve been denied boarding because of overbooking, often you are entitled to compensation**:

  • €250 - if the distance of your flight is up to 1500 kilometres;
  • €400 - if the distance of your flight is between 1500 - 3500 kilometres;
  • €600 - if the distance of your flight is more than 3500 kilometres.

How much can you claim - Refundor

** That should be airline’s fault; there are a few exceptions. For more information see: Flight delay compensation, Flight cancellation compensation, Denied boarding compensation.

In most of the rest of the world whether you’ll be entitled to something or not and how will it be handled will depend on the policy of the respective airline you are flying with. They may offer you compensation or refund in case of a flight disruption, same as they may not offer anything or offer you only a discount code for your next flight with them. Different companies deal with these kind of things differently. You will just have to contact the airline and deal with that.

You are more protected in the US, Israel and India, thanks to their laws.

How to claim flight compensation

Remember - no one is going to pay you anything, unless you file a claim.

1. You should file a claim. Better do it now

Claim airline compensation online

That’s the single most important thing to remember about this.

You should do something about the situation you’ve encountered. You should ask for that money. You should file a claim. You should claim compensation for delayed flight. You should claim compensation for cancelled flight. You should claim compensation for denied boarding. Because otherwise no one is going to pay you anything.

You may feel unsure whether you’re entitled to anything at all.

Legal documents may not be your cup of tea. Well, that’s true about most of us, isn’t it?

Airlines know that. They know that most of people don’t really understand what are their rights.

But you should do it anyway. You should file a claim. Because that’s your money.

2. Be persistent

Woman fighter

The second most important thing is to be persistent in your communication with the airline.

Don’t take no for an answer.

Not quite that easily.

Not without asking for second opinion, and possibly third and fourth.

3. Work with Refundor to save time (and your nerves)

Man shaking hands with woman - Work with Refundor

Here is a shortcut, that will help you both to save time and nerves. Work with us!

And file a claim online now. Here is how:

  1. Click here - Claim compensation.
  2. Fill in the details about yourself and your flight.
  3. Upload your boarding pass.
  4. Sign the claim online.

And that's it.

Now you can sit back and relax while our professionals do the work. We'll get back to you when there will be any news regarding your compensation.

By the way, did you know that it's up to €600 per passenger?

If you're a family of four travelling together, you may as well claim up to €2400. All it takes is for a single person - for you - to fill in the details about your flight and family members travelling with you, sign the claim online and wait for money.

And, yes, your under 2 years old is entitled to flight compensation, too. Same like you.

Have you got any questions? Let's chat on Facebook, Instagram or Twitter.